Terms and Conditions

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Last updated: 28/07/2026

Acceptance of these terms

By accessing this website or purchasing from Ouri Life ("we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our site or place an order with us.

Ownership of the site

All content on this website, including text, graphics, logos, product photography and the Ouri Life name and branding, is owned by or licensed to Ouri Life. Our store is built and hosted on a third-party e-commerce platform; that arrangement does not transfer ownership of our brand, content, or intellectual property to any third party.

Copyright

All material on this site is protected by copyright and other intellectual property laws. You may not copy, reproduce, republish, distribute or otherwise use any content from this site for commercial purposes without our prior written permission. You're welcome to share links to our site and products on social media and elsewhere.

Using our store

By using our store, you agree that:

  • Any information you provide us (name, delivery address, contact details) is accurate and kept up to date
  • You will not use our site for any unlawful purpose, to defraud us or anyone else or in a way that could damage, disable or impair the site
  • You are responsible for keeping any account login details secure

We reserve the right to refuse service, cancel an order or restrict access to our store at our discretion. For example, where we suspect fraud or misuse.

Products, pricing and orders

  • We aim to display product information, ingredients and pricing accurately, but errors can occasionally happen, if we spot a pricing or listing error after you've ordered, we'll contact you before proceeding.
  • All orders are subject to acceptance and stock availability.
  • Prices are shown in GBP (£) and may be updated at any time; this won't affect orders already placed.
  • Delivery, returns and refunds are covered in our separate Returns Policy.

Liabilities and responsibilities

  • Our product is a cosmetic intended for external use only, as described on the product page. It is not intended to diagnose, treat, cure or prevent any disease and these statements have not been evaluated by the FDA or MHRA.
  • We're not liable for any allergic reaction or adverse effect arising from use of the product contrary to the warnings provided (including use by anyone under 18, or during pregnancy or breastfeeding).
  • To the fullest extent permitted by law, Ouri Life is not liable for any indirect or consequential loss arising from your use of this site or our products, beyond the price paid for the relevant product.
  • Nothing in these terms limits your statutory rights as a consumer under UK law.

7. Notification of changes to these terms

We may update these Terms & Conditions from time to time to reflect changes in our business or the law. The current version will always be posted on this page, along with the date it was last updated. Continuing to use our site after changes are posted means you accept the updated terms.

8. Termination

We may suspend or terminate your access to our store at any time, without notice, if we reasonably believe you've breached these terms or misused our site. You're free to stop using our site and services at any time.

9. Governing law

These terms are governed by the laws of England and Wales and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact us

Ouri Life info@ouri.life

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